Hennepin Health got first place in the 2020 Innovator Awards Program by Healthcare Innovation, a national magazine. The award was for a program that found housing for Hennepin Health members who use HCMC.
People who experience homelessness often visit hospitals for non-emergency healthcare. A better way for people to stay healthy are regular visits to their doctor or clinic.
Hennepin Health members experiencing homelessness who use HCMC were invited to be in the program and were told about community services while they were in the hospital. When they left the hospital, social workers helped them get housing, transportation, help with food and other services.
“Members in the program were given information about their health, got a regular doctor for follow-up care, and set up with housing,” said Hillary Hume, Hennepin Health Director of Clinical Innovation. “Because of this, they did not need hospital care for 30 days or longer after leaving the hospital.”
The program was done with existing staff and funds. It helps save medical costs and improves member health. Hennepin Health members who go to HCMC for substance use disorder can now be in the program.