Hennepin Health values member feedback and strives to incorporate it whenever possible. Recently, several members expressed that MHP needed additional special-needs transportation. Options were explored, and as a result, Hennepin Health partnered with Universal Transit Services (UTS) to provide eligible members with a wider variety of special-needs transportation support that includes wheelchair, stretcher and ambulatory services. By adding UTS to Hennepin Health’s existing network of transportation providers, members will have more options for getting to and from their medical appointments at their convenience.
An important reminder to members – please schedule your rides in advance so plans can be made on your behalf accordingly. To do so, call either Hennepin Health Member Services at 1-800-647-0550 or Cornerstone Solutions Member Services at 1-888-562-8000 Monday through Friday, 8:00 a.m. to 4:30 p.m.