Hennepin Health accepts claims via electronic transactions. Paper claim submissions will not be accepted.
Before submitting a claim, you should:
General billing requirements
Hennepin Health members can receive services from out-of-network (within Minnesota) or out-of-area (outside of Minnesota) providers in specific instances. Contact our Provider Services at 1-800-647-0550 to inquire if the services you provide to a Hennepin Health member may be covered without a contract.
Federally Qualified Health Centers should submit all claims for Hennepin Health members on MinnesotaCare directly to us.
Submit claims through electronic transactions.
Claims fall into one of three categories: paid, pending, denied. To check a claim status, call the Provider Services team.
You may believe a claim was denied in error or incorrectly paid. To dispute a claim, fill out the Claims Adjustment/Reconsideration Request form.
Along with supporting documents, fax the form to 612-321-3786.
Or mail to:
Attn: Adjustment Department
400 S 4th Street, Ste 201
Minneapolis, MN 55415
Timely filing for a claim adjustment/reconsideration request form is 180 days from the paid/denied date of the claim.
Find more claims/billing information in the Provider Manual