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Member News

Get the latest information about your health plan and member services along with topics that help you thrive.



COVID updates from Hennepin County

  • 01/11/2021
Read about county vaccination information and the quarantine and isolation calculator.

December member newsletter

  • 12/21/2020
Topics in this issue are: Find us on Facebook, Get a ride, Preventive care for a healthy you, COVID-19 resources

Time for a flu shot

  • 12/11/2020
Flu shots protect you, your family and the people around you. Flu shots are free with your health-care coverage. Find a location near you.

Food giveaway

  • 11/17/2020
NorthPoint is giving food to needy families on Saturday, November 21 beginning at 10 am.

Saliva tests - at home or on-site

  • 11/17/2020
The Minnesota Department of Health is now offering on-site and at home saliva testing for COVID-19.

Vaping guide for parents

  • 11/03/2020
Watch a new 9-minute video, called “A parent’s guide to vaping” to learn about vaping by youth and to open up a conversation with your child.

Free COVID testing

  • 10/30/2020
Free COVID testing on Sunday, November 1.

Lower your holiday infection risk

  • 10/30/2020
The Minnesota Department of Health has great tips for celebrating the upcoming holidays during the pandemic.

Saliva testing sites open in Brooklyn Park and St. Paul

  • 10/30/2020
Semi-permanent saliva test sites for COVID opened in Brooklyn Park and St. Paul. Saliva testing is free and open to all Minnesotans.

Stay on track with Child & Teen checkups

  • 10/27/2020
Regular Child & Teen Checkups help keep your child healthy. And you can earn rewards.

October member newsletter

  • 10/23/2020
Topics in this quarterly issue are: Rides to appointments or the pharmacy, Annual health plan selection for 2021, Website refresh, Stay on track with preventive care; Infant Safe Sleep Week, COVID-19 updates, Hennepin Health is now on Facebook, Healthwise® Knowledgebase for healthy eating.

World Health Day is Saturday, October 10

  • 10/08/2020
Your mental health matters. There are local resources that can help you.

Public flu shot events

  • 10/07/2020
Get a flu shot at an upcoming public event near you.

Free COVID testing

  • 10/02/2020
Upcoming COVID testing events in Hennepin County.

County helpline and rent/housing help

  • 09/23/2020
The county helpline hours have changed. You can apply for help with rent and housing costs at Hennepin.us/housing-help.

Free COVID testing

  • 09/23/2020
Get tested for COVID-19 at upcoming community events.

School attendance guidelines for COVID

  • 09/23/2020
When should your child attend school or child care and when should they stay home? The Minnesota Department of Health has set guidelines.

Free COVID testing

  • 09/16/2020
Free COVID testing on September 19 and September 26

Free COVID testing and flu shots

  • 09/10/2020
Free COVID-19 testing and flu shots this weekend.

Metro Transit service adjustments begin Saturday, September 12

  • 09/10/2020
Changes to many routes start Saturday, September 12.

2020 August member newsletter

  • 08/20/2020
Topics in this quarterly newsletter issue are: Take care of your health, Mental health matters, Online health tool for members, Member voices make us strong, Prepare for annual health plan selection period and COVID-19 updates.

Free fresh food Fridays

  • 08/20/2020
NorthPoint Health & Wellness Center is offering free fresh food on upcoming Fridays.

Cash and food programs update

  • 07/30/2020
Sign up by Friday, July 31, for Pandemic Electronic Benefit Transfer federal food assistance for school children. People who have cash and food programs that expire in September will receive a renewal notice from DHS.

COVID-19 public health emergency extended

  • 07/30/2020
What the extension means for members.

Metro Transit gives away free face coverings

  • 07/30/2020
Metro Transit will distribute free face coverings at local transit stations, July 30 – August 13.

Minnesota Department of Human Services launches COVID-19 webpage

  • 07/07/2020
Minnesota Department of Human Services launches a COVID-19 webpage for individuals in need of health care services related to COVID-19.

Hennepin County board declares racism a public health crisis

  • 07/06/2020
The Hennepin County board voted to declare racism a public health crisis in the county.

Hennepin Health given national health award

  • 06/30/2020
Hennepin Health received a national award in the health category from the National Association of Counties (NACo). The award was for a program that helped get housing, transportation, help with food and other services for Hennepin Health members who use HCMC.

Local pharmacy closures

  • 06/15/2020
Your health is our priority and we want to make sure you can continue to get your medicine. Some pharmacies are currently closed which means you will need to move your prescription to another network location. Member Services can help you find a new drug store.

2020 May member newsletter - COVID

  • 05/21/2020
This issue of the quarterly newsletter focuses on information and resources about COVID-19 for members.

May is National Mental Health Month

  • 05/04/2020
If you or someone you know is struggling with mental health issues, there are several resources you can reach out to for support.

COVID-19 member cost share waivers

  • 04/17/2020
Hennepin Health will cover COVID-19 care for all members. Members will not have to pay any cost share for COVID-19 care visits, testing or treatment until this national public health emergency is over. Read about COVID-19 cost share waivers for members and other temporary health care changes.

Bus pass service for members

  • 04/03/2020
Members can reload their current card, get a new bus card or get instructions on lost cards by calling Member Services at 612-596-1036, TTY 1-800-627-3529.

Coronavirus (COVID-19) update for members

  • 03/26/2020
If you think someone in your family has been exposed to COVID-19, stay home and contact your health care provider for next steps. Read more information about Hennepin Health plan services.

Coronavirus COVID-19 information for members

  • 03/19/2020
If you think someone in your family has been exposed to COVID-19, stay home and contact your health care provider for next steps.

Hennepin Health gets national award

  • 03/13/2020
Hennepin Health got first place in the 2020 Innovator Awards Program by Healthcare Innovation, a national magazine. The award was for a program that found housing for Hennepin Health members who use HCMC.

Hennepin Health has a new online resource that can help members make better health decisions!

  • 08/19/2019
The new Health Information and Resources page was designed to provide members with easy access to current and clear information about a variety of medical-related topics. Also available to members through this page is a new online search tool that allows users to look up information or watch videos about medical conditions, symptoms, and potential treatments.

Hennepin Health Information Flier

  • 01/03/2019
Find an overview of services and contact information for Hennepin Health.

Taking Antidepressants

  • 05/22/2018
Have questions about taking antidepressant medication? Learn more about side effects and additional treatment options, along with tips for remembering to take your medicine.

Bus Pass Renewal Just Got Easier!

  • 10/23/2017
Members who qualify for a monthly bus pass now have the option to have their bus pass reloaded over the telephone.

Quit Smoking and Improve Your Quality of Life!

  • 03/20/2017
Did you know that your body will begin to repair itself just a mere 20 minutes after you quit smoking? Within months after quitting, coughing and shortness of breath should decrease, and after a year of not smoking, your risk of heart disease will decrease.

What Exactly Are Dental X-rays?

  • 12/03/2016
Getting X-rays taken when you visit the dentist is normal. X-rays are black and white “pictures” that your dentist looks at to check for problems in places that aren’t easily visible.

Your First Dental Visit

  • 11/03/2016
At your first dental visit, the dentist and/or care staff will ask you about your medical and dental history, examine your teeth, take X-rays and look for any potential issues.

What Happens During a Dental Checkup?

  • 10/03/2016
Even if you follow a diligent home care routine, regular checkups with a dental professional are still a must. When you visit a dentist, you'll receive a professional cleaning to get rid of tartar that can build up on your teeth in hard-to-reach places. Your dentist looks for early signs of decay, gum disease, oral cancer and other dental problems, and also determines whether potential oral issues could indicate other diseases in the body.

What Is An Advance Directive?

  • 09/30/2015
Do you know why it's important to have an advance directive in place?

Stay Hydrated This Summer!

  • 07/07/2015
Staying hydrated in the hot summer months is important for your health. Check out some safety tips for doing so!

It's National Sunglasses Day!

  • 06/27/2015
Did you know that National Sunglasses Day is celebrated every June? Be sure to check out what covered eye care benefits your plan offers!

Have Your Prescriptions Delivered!

  • 05/11/2015
Did you know that there are several pharmacies located within Hennepin County that offer home-delivery prescription services?

Need a Ride?

  • 03/06/2015
Hennepin Health has expanded its special-needs transportation services!

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612-596-1036, TTY 1-800-627-3529

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