Member eligibility renewals are happening. Members - find out what to do to keep your insurance.
The Change Healthcare provider portal is currently not functional. To check member eligibility, providers can utilize MN-ITS or call Hennepin Health provider services at 612-596-1036 (press 2). To check claims status, providers currently need to call Hennepin Health provider services at 612-596-1036 (press 2).
We partner with Change Healthcare ConnectCenter to provide these services:
One administrator per clinic/care system may enroll by emailing HennepinHealth.ProviderPortal@hennepin.us to request access. Administrators should receive an email response within three business days to start the enrollment process. Once established as the administrator, additional employees can enroll.
Review these instructions on how to use the portal:
Go to the portal using the link above and click on SignUp.
Review the instructions above or contact Change Healthcare ConnectCenter at the email and phone numbers outlined below:
For claims and claim status 800-527-8133 (option 2) AssuranceEDISupport@ChangeHealthcare.com
For eligibility 800-527-8133 (option 4) ClearanceEDISupport@ChangeHealthcare.com